8k8.com Privacy Policy

8k8.com operates as a Philippine Amusement and Gaming Corporation (PAGCOR)-regulated online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions. The nature of 8k8.com's business — licensed real-money online gaming — requires the collection and processing of certain categories of personal information to fulfill legal, regulatory, and operational obligations.

8k8.com takes its data privacy obligations seriously. The Company has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and this Policy. All 8k8.com personnel who handle personal data are trained on data privacy obligations and are contractually bound by confidentiality requirements with respect to player information.

By registering an Account on 8k8.com, using the Platform, or otherwise providing personal information to 8k8.com, you acknowledge that you have read, understood, and consent to the collection and processing of your personal data as described in this Policy. If you do not agree with any aspect of this Policy, you should not use the 8k8.com Platform.

For the purposes of the Philippine Data Privacy Act of 2012 and its IRR, the data controller responsible for your personal information is:

Questions, requests, or complaints relating to the processing of your personal data by 8k8.com may be directed to the Data Protection Officer via the contact details above. All data subject rights requests received by 8k8.com will be acknowledged within 5 business days and addressed within the timeframes prescribed by the NPC.

8k8.com collects and processes the following categories of personal data in connection with account registration, platform use, KYC verification, payment processing, and regulatory compliance:

8k8.com collects personal data through the following mechanisms:

• Direct Submission: Data you voluntarily provide during account registration, KYC document upload, deposit and withdrawal requests, promotional participation, customer support interactions, or any other direct communication with 8k8.com.
• Automated Technical Collection: Data automatically collected when you access and use the 8k8.com Platform, including through cookies, web beacons, server logs, device fingerprinting, and session tracking technologies. This includes IP addresses, browser data, device identifiers, and behavioral data about your interaction with Platform features and games.
• Third-Party Payment Processors: When you make a deposit or request a withdrawal using GCash, Maya, BPI, BDO, Metrobank, Coins.ph, or USDT, 8k8.com receives transaction confirmation data from the respective payment processor or network, including transaction reference numbers, amounts, timestamps, and status information.
• Identity Verification Partners: In connection with KYC processes, 8k8.com may use third-party identity verification service providers who process document images and return verification results to 8k8.com. These providers operate under data processing agreements that bind them to handle your information in accordance with the DPA.
• PAGCOR and Regulatory Sources: In fulfilling its licensing obligations, 8k8.com may receive information from PAGCOR relating to player exclusion orders, regulatory directives, or compliance investigations.

Under the Philippine Data Privacy Act, 8k8.com relies on the following legal bases for processing your personal data:

• Contractual Necessity: Processing required to fulfill the 8k8.com Terms and Conditions and the services you have requested — including account management, game access, payment processing, bonus administration, and customer support.
• Legal Obligation: Processing required to comply with PAGCOR's licensing conditions, Anti-Money Laundering Act (AMLA) obligations, Know Your Customer (KYC) regulatory requirements, PAGCOR reporting obligations, and any other applicable Philippine legal obligation.
• Legitimate Interests: Processing necessary for 8k8.com's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, service improvement, and protection of 8k8.com's legal rights — provided that such interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, informed, and specific consent where required by the DPA — including processing of certain Sensitive Personal Information and the use of non-essential cookies. You may withdraw consent at any time by contacting 8k8.com's DPO, though withdrawal does not affect the lawfulness of prior processing.

8k8.com processes your personal data for the following specific purposes:

• Creating, verifying, managing, and maintaining your 8k8.com Account, including enforcing the single-account policy and age verification requirement.
• Processing deposits and withdrawals through your chosen Philippine payment method (GCash, Maya, BPI, BDO, Metrobank, Coins.ph, USDT) and maintaining accurate financial records.
• Conducting KYC identity verification and ongoing account monitoring in compliance with PAGCOR requirements and the Anti-Money Laundering Act of the Philippines.
• Fulfilling PAGCOR licensing obligations, including regulatory reporting on player activity where required by law.
• Detecting, investigating, and preventing fraud, unauthorized account access, money laundering, bonus abuse, and other prohibited conduct as defined in the 8k8.com Terms and Conditions.
• Administering promotional bonuses, loyalty programs, and other player incentive schemes offered on the Platform.
• Providing customer support services in English and Tagalog via live chat and email, including recording interactions for quality assurance and dispute resolution purposes.
• Enforcing responsible gaming measures — including deposit limits, session caps, self-exclusion orders, and PAGCOR-mandated player exclusions — in compliance with 8k8.com's Responsible Gaming Policy.
• Sending you operational communications related to your Account, including security alerts, transaction confirmations, OTP messages, and policy update notifications.
• Personalizing your Platform experience based on your game preferences, activity history, and device characteristics.
• Conducting internal analytics and research to improve the 8k8.com Platform, game library, payment infrastructure, and support services.

8k8.com shares your personal data with third parties only in the circumstances described below. All third parties with whom 8k8.com shares personal data are required to handle that data in accordance with applicable Philippine data privacy law and are subject to data processing or sharing agreements with 8k8.com:

• PAGCOR: As a PAGCOR-licensed operator, 8k8.com is obligated to provide player data and platform reports to PAGCOR as required under its license conditions and applicable regulatory directives.
• Anti-Money Laundering Council (AMLC): 8k8.com is obligated under the Anti-Money Laundering Act (Republic Act No. 9160, as amended) to report covered and suspicious transactions to the AMLC. Such disclosures are made without prior notification to the player where prohibited by law.
• Payment Service Providers: Transaction data is shared with GCash (Mynt), Maya (PayMaya Philippines Inc.), BPI, BDO, Metrobank, Coins.ph, and relevant blockchain network operators as necessary to process deposits and withdrawals.
• KYC and Identity Verification Providers: Document images and identity data are transmitted to certified third-party identity verification service providers for the purpose of KYC verification. These providers process data solely on 8k8.com's instructions and for no other purpose.
• IT and Platform Service Providers: Cloud hosting providers, cybersecurity vendors, data analytics platforms, and other technology providers who support the operation of the 8k8.com Platform may access personal data in the course of providing their services. All such providers are contractually bound to maintain appropriate security standards.
• Legal and Regulatory Authorities: 8k8.com will disclose personal data to Philippine law enforcement, courts, government agencies, or regulatory bodies when required to do so by law, court order, or lawful governmental request.

8k8.com retains personal data for as long as necessary to fulfill the purposes for which it was collected, comply with applicable legal obligations, resolve disputes, and enforce agreements. The following general retention periods apply:

Following the expiry of applicable retention periods, personal data will be securely deleted or anonymized using methods that make re-identification impossible. Where anonymized data is retained for analytical purposes, it is no longer treated as personal data and falls outside the scope of this Policy.

8k8.com implements a multi-layered security framework to protect your personal data from unauthorized access, disclosure, alteration, and destruction. Our security measures include, but are not limited to:

• SSL/TLS Encryption: All data transmitted between your device and the 8k8.com Platform is encrypted using industry-standard SSL/TLS protocols. The padlock icon visible in your browser confirms this encryption is active during your session.
• Data Encryption at Rest: Sensitive personal data stored in 8k8.com's databases — including KYC documents and financial information — is encrypted at rest using AES-256 encryption or equivalent standards.
• Access Controls: Access to systems containing personal data is restricted on a strict need-to-know basis, enforced through role-based access control (RBAC), multi-factor authentication for administrative access, and regular access reviews.
• Intrusion Detection & Monitoring: 8k8.com's platform is monitored around the clock by security systems designed to detect and respond to unauthorized access attempts, anomalous activity patterns, and cybersecurity threats.
• Regular Security Audits: 8k8.com conducts periodic security assessments, penetration testing, and vulnerability scans to identify and remediate potential weaknesses in its data security infrastructure.
• Staff Training: All 8k8.com personnel who handle personal data receive regular data privacy and security training and are subject to confidentiality obligations.

The 8k8.com Platform uses cookies and similar tracking technologies to ensure proper Platform functionality, maintain your session state, protect against fraud, and improve your experience. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the 8k8.com Platform. These include session authentication cookies that keep you logged in during a gaming session, security tokens that protect against cross-site request forgery, and load-balancing cookies. These cookies cannot be disabled without impairing core Platform functionality.
• Functional Cookies: Store your preferences such as display language, game lobby settings, and your preferred deposit method. Disabling these cookies will not prevent access to the Platform but may result in a less personalized experience.
• Analytical Cookies: Used internally by 8k8.com to understand how players use the Platform — which games are most popular, where technical errors occur, and how navigation flows can be improved. Data collected by analytical cookies is aggregated and does not personally identify individual players.
• Security and Fraud Prevention Cookies: Used to detect and prevent fraudulent activity, multi-accounting, and unauthorized access. These cookies analyze device characteristics and behavioral patterns to identify anomalous activity.

You may manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling Strictly Necessary Cookies will prevent you from accessing the 8k8.com Platform, as these are required for core functionality including login and session maintenance.

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules, you have the following rights with respect to your personal data held by 8k8.com. To exercise any of these rights, please contact 8k8.com's Data Protection Officer at [email protected]:

8k8.com will respond to verifiable data subject rights requests within fifteen (15) days of receipt. Where a request is complex or voluminous, this period may be extended by a further 15 days with notice to you. Requests must be submitted in writing and must include sufficient information to verify your identity as the data subject.

The 8k8.com Platform is intended solely for adults who are at least twenty-one (21) years of age. This is the minimum legal age for participation in casino-style gaming under PAGCOR's licensing conditions. 8k8.com does not knowingly collect personal data from individuals under the age of 21.

Age is verified during the registration process and confirmed through KYC document review. Where 8k8.com discovers that an Account was created by a person under 21, that Account will be immediately suspended, all balances will be forfeited, and any collected data will be retained only to the extent required by law or to investigate the incident, after which it will be securely deleted.

In the course of operating the 8k8.com Platform, some personal data may be processed by third-party service providers located outside the Philippines — for example, cloud hosting providers or identity verification services that operate international infrastructure. Where such transfers occur, 8k8.com ensures that appropriate safeguards are in place to protect transferred data, consistent with NPC guidelines on cross-border data transfers under the Philippine Data Privacy Act.

Specifically, 8k8.com ensures that all international data transfers are governed by one or more of the following mechanisms:

• A contractual arrangement with the recipient that imposes obligations equivalent to those under the Philippine Data Privacy Act, including the standard contractual clauses prescribed or approved by the NPC.
• The recipient's binding corporate rules, where the recipient is part of a corporate group and the destination country provides adequate data protection as assessed by the NPC.
• The transfer being necessary for the performance of a contract between 8k8.com and the data subject, or for the implementation of pre-contractual measures taken at the data subject's request.

8k8.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, business operations, or data processing practices. Material changes to this Policy will be communicated to registered players via the email address associated with their Account and/or through a prominent notice on the 8k8.com Platform, with at least fourteen (14) days' advance notice prior to the effective date of the change, unless shorter notice is required to comply with a legal or regulatory obligation.

The most current version of this Privacy Policy is always available at https://8k8com.co/privacy-policy. The effective date shown at the top of this Policy reflects the most recent revision. Your continued use of the 8k8.com Platform after any amendment's effective date constitutes your acknowledgment of the revised Policy.

For questions about this Privacy Policy, requests to exercise your data subject rights, or concerns about 8k8.com's data processing practices, please contact the 8k8.com Data Protection Officer:

If you are dissatisfied with 8k8.com's response to a privacy complaint or data subject rights request, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act. Information about the NPC's complaint process is available on the NPC's official government website.